HelpMaster help desk software provides a complete set of integrated helpdesk modules to work across all communication channels within your organization. If you are doing business via the phone, email or web, HelpMaster will help you to manage and deliver great customer service while at the same time allowing you to build a consolidated overview of your business needs and support information.
HelpMaster allows you to combine and capture support, sales, marketing and feedback information from your customers via the use of a powerful workflow engine. HelpMaster ships out-of-the box with both desktop and web products. You get the full power of a rich Windows application, plus the flexibility and portability of a web interface - all in the same service management software.
HelpMaster is the perfect solution for running an internal helpdesk, and external service desk or complaints register, software development and bug / issue tracking, or simply if you wish to organize your organizations workload more efficiently.